Ideas into AI Solutions for the Arabic Market
We are an AI startup on a mission to empower local businesses to thrive in the AI era. By transforming visionary ideas into powerful, real-world AI solutions, we drive innovation and growth across the Arabic market.
Discover Our Solutions
Our Vision & Mission
Vision
To be the pioneering force in Artificial Intelligence and Generative AI, empowering businesses and communities across the Arabic market with innovative, localized, and impactful AI solutions that drive growth and enhance human experiences.
Mission
We leverage cutting-edge AI and GenAI tools to transform unique ideas into practical, high-value AI solutions, focusing on addressing the specific needs and linguistic nuances of the Arabic market, starting with conversational kiosk technologies.
About FekraHub
We are a dedicated team of AI enthusiasts, data scientists, and engineers passionate about bringing the power of artificial intelligence to the Arabic market. At FekraHub, we believe every idea has the potential to become an AI solution.
Empowering the Arabic Market with AI
The Arabic market holds vast potential for AI transformation, driven by a young, tech-savvy population and rapid digital growth. At FekraHub, we design solutions that speak the region’s language, both literally and culturally, helping businesses embrace AI in ways that feel natural, relevant, and impactful.
Our focus goes beyond technology; we empower local companies to use AI for real business value, automating tasks, improving customer experiences, and unlocking smarter decision-making. By blending global innovation with deep regional insight, FekraHub is making advanced AI accessible, practical, and valuable for every organization. Together, we are building a future where Arabic businesses can innovate, grow, and lead with confidence in the intelligent era.
Our Expert Team: Driving Innovation
Our strength lies in our multidisciplinary team of AI specialists, including Artificial Intelligence Engineers, Machine Learning Experts, Data Scientists, Natural Language Processing Engineers, Computer Vision Developers, and Generative AI Architects who bring diverse perspectives to every project. Together, we unite technical excellence with creative problem solving to design and implement AI solutions that are tailored, scalable, and impactful for our clients.
At FekraHub, collaboration and continuous learning drive everything we do. We constantly explore new technologies, frameworks, and methodologies to remain at the forefront of AI innovation. This commitment ensures that every solution we deliver not only meets today’s challenges but also anticipates tomorrow’s opportunities, helping our clients stay ahead in a rapidly evolving digital landscape.
Our AI Solutions
At FekraHub, we specialize in transforming ideas into intelligent solutions. Our core expertise lies in conversational AI, offering both industry-specific products and custom development services.
Conversational Kiosk Solutions
We develop intuitive and efficient conversational kiosk solutions for a wide range of industries including banking, telecom, government, retail, and more. Enhance customer experience, streamline operations, and provide instant support with our AI-powered kiosks.
SnapOrder - AI Drive-Thru
SnapOrder is FekraHub's innovative solution designed to transform the drive-thru experience for food & beverage. Leveraging the latest in conversational AI, we aim to reduce service times, improve order accuracy, and delight customers with human-like interactions.
Custom AI Solution Development
Have a unique challenge? We build tailored AI solutions from scratch, working closely with your team to understand your specific needs and deliver an AI-powered product that drives tangible business value for any industry.
Introducing SnapOrder
Revolutionizing the Drive-Thru Experience with Intelligent Conversational AI.
The Future of Drive-Thru is Here
SnapOrder by FekraHub brings a new era of speed and simplicity to drive-thru service. Powered by conversational AI, it helps food & beverage take orders faster, reduce mistakes, and deliver a smoother, more human-like experience. As global brands adopt AI voice ordering, the message is clear — the future of drive-thru is smart, efficient, and already here with SnapOrder.
The Drive-Thru Challenge
- ⏱️ Long Waits: Customers often spend more than five minutes in queues, and many leave before ordering, which reduces both sales and satisfaction.
- ⚠️ Order Mistakes: Nearly one in seven orders contains an error, causing wasted time, lost ingredients, and dissatisfied customers.
- 👥 Staffing Pressure: Frequent turnover and busy peak hours make it difficult for teams to maintain consistent, friendly, and efficient service.
- 💸 Missed Upsells: Under heavy workloads, staff often overlook promotions, and only about half of the orders receive upsell offers, resulting in lost revenue opportunities.
- 📱 Higher Expectations: Today’s customers expect speed, precision, and personalization, yet traditional systems struggle to meet these demands.
Why Drive-Thrus Need AI Now
- 💰 High Dependence: Drive-thrus account for more than 30% to 70% of QSR sales across EMEA, yet service delays and mistakes continue to affect profitability.
- ⏱️ Slow Service: Average service times of five to six minutes often frustrate customers and cause them to leave before ordering.
- ⚠️ Order Errors: An accuracy rate of only 86% leads to lost trust, wasted materials, and the need to remake incorrect orders.
- 👥 Staff Shortages: Ongoing turnover and high workloads reduce consistency, impact quality, and limit upselling performance.
- 📉 Revenue Leakage: Long queues, inaccurate orders, and missed upselling opportunities directly reduce daily profit margins.
SnapOrder: The AI-Powered Solution
SnapOrder addresses these challenges head-on. Our conversational AI kiosk seamlessly handles customer orders, providing a fast, accurate, and personalized experience. It supports both Arabic and English from the start, with the ability to integrate additional languages and various regional dialects, ensuring inclusivity for all customers.
By automating the ordering process, SnapOrder reduces wait times, frees up staff to focus on food preparation and customer service, and ensures every order is perfectly understood.
Traditional vs. AI-Powered Drive-Thru
Before SnapOrder
- ⏱️ Avg Service Time: ~5m 43s per car (industry average)
- ⚠️ Order Accuracy: ~86% correct orders
- 💬 Upsell Offer Rate: ~56% of orders include an upsell attempt
- 😊 Customer Satisfaction: ~85% due to long lines and errors
With SnapOrder
- 🚀 Avg Service Time: ~1–2 minutes (50–60% faster)
- ✅ Order Accuracy: 95%+ with clear AI confirmation
- 💡 Upsell Offer Rate: ~92% (consistent, data-driven)
- 🎯 Customer Satisfaction: ~95–97% thanks to smoother service
Key Features of SnapOrder
Intelligent capabilities designed to optimize every aspect of your drive-thru operation.
Advanced Conversational AI
Utilizing the best Arabic LLMs, Speech Recognition (ASR), and Text-to-Speech (TTS) technologies to enable natural, human-like dialogue, understanding various accents and dialects.
Multilingual & Dialect Support
Beginning with robust Arabic and English support, with seamless expansion capabilities for other languages and an understanding of regional Arabic dialects for broader reach.
Dynamic Menu & Personalized Upselling
Intuitively displays menu items, suggests personalized recommendations, and promotes special offers based on current orders, weather, time of day, and customer preferences.
Human Agent Oversight & Intervention
Provides human agents with a real-time tracking screen, allowing them to monitor conversations, identify complex scenarios, and seamlessly intervene to ensure customer satisfaction without restarting the order.
Branch Manager Analytics Dashboard
Empowers branch managers with real-time statistics on AI-driven orders, human interaction rates, customer satisfaction scores, promotion effectiveness, and order failure rates to optimize daily operations.
Corporate Level Insights
Offers corporate managers a consolidated view of performance across all branches, enabling deep dives into regional trends, overall AI efficiency, and strategic decision-making based on comprehensive data.
Get in Touch
Ready to transform your business with AI? Whether you have an innovative idea for an AI solution or want to discover how SnapOrder can revolutionize your drive-thru operations, we're here to help.
Fill out the form below, or send us an email directly at info@fekra-hub.ai